Online Member directory

Contact Us

Our goal is to provide excellent customer service and outstanding product support to all of our Online Member Directory partners. We understand the importance of staying current in this fast paced technology driven world, so we stand ready to help when you need us.

Office Address

800 N. Weinbach Ave. Suite #810
Evansville, IN 47711

Contact Info

info@onlinememberdirectory.com
(855) 759-5161

Hours of Operation

Mon – Fri: 8am-5pm
Sat -Sun:  Leave Us a Message

FAQ

Below are answers to some common questions. You can find additional information by searching the CTRN Support Center

What types of organizations do you support?

We provide directories to all types of member organizations including:

  • Businesses
  • Service Organizations
  • Professional Associations
  • Neighborhood Associations
  • Condominium and Apartment Complexes
  • Continuing Care Retirement Communities
  • Colleges and Universities
  • Sororities and Fraternities
  • Alumni Associations
  • Sports Clubs & Leagues

How does the free trial work?

Your free trial directory is a real, live version of our software, custom designed for your organization. No charges are incurred until your trial is over. If you subscribe, you will continue to use the same directory.

Is my information secure?

Your directory is encrypted using SSL (Secure Sockets Layer).  This means communication between your device and our servers is encrypted and private.  Members control their information, and can add or delete information, or even delete their account. Our privacy policy on your directory’s login page.

What do I need to get started?

You will be asked for your name and contact information, and the name and website of your organization. If no website is available, provide the organization’s name and address.

Why are you asking for my organization's information to start a free trial?

We need your organization’s information in order to create your directory’s unique URL. All communication will go through you during your free trial period.  We will not contact your organization directly.

What happens when the free trial has ended?

You will receive an invoice by email at the conclusion of your free trial period. Since we don’t require payment information to start a trial, you don’t have to worry about unexpected charges appearing on your credit card.  To subscribe, simply pay your invoice. If you’d like to cancel, just let us know.  If you need additional time to test the directory, we can extend your free trial period a bit longer.

Can I cancel at any time?

Yes.  When your free trial period ends, you are under no obligation to continue.  You can cancel a paid subscription at any time. Cancellations will become effective at the end of your current billing period.

Questions Before You Get Started?!

Feel free to ask any questions about the church member directory, the mobile app, pricing plans or print services.

  • This field is for validation purposes and should be left unchanged.